Unified Communications ? The Future of Business Telephone Systems ...

The development of social technology has helped to bring unified communications to the fore front of every small business. You no longer have to be tied to a static phone line all day to conduct a successful business. Unified communications allows for real time remote access to communications. Text, mail and voice calls can all be directed to one device allowing for instant communication access.

Never has the choice of business telephone systems been so important to a small business. The development of the internet has enabled businesses of all shapes and sizes to access their communications in a wide variety of ways. Unified communications means that both mail and phone communications can be received and redirected to what ever device is convenient at the time. For instance, if the manager is out of the office he can have his calls or mail redirected to his mobile communication device, be it laptop, pad or android phone.

With the restrictions of business telephone systems lifted, many companies are left with a wide, and often confusing, choice of communication options. Rather than use a PSTN network, many businesses are choosing to utilise their internet connections as a way to communicate with customers and clients. Unified communications mean that a single business number can be redirected to ring on multiple devices ensuring instant communication for the customer or client. Internet communications also allow for cost free communications for both the business and the client. In fact, using internet phone services can cancel out the need for any phone fees altogether.

Business telephone systems now rely heavily on connecting calls through their IP network. Sharing a data line with communication is an excellent money saving option for any small business. Many IP providers provide companies with free business numbers with lots of added features and bonuses. Advanced Unified Communications allows for all forms of communications to be forwarded to one device. For example, you can redirect any line of communication to any one mailbox at any one time!

Business telephone communications are available as either hosted or managed services. The size of your unified communication requirements will depend on what type of support your business needs. When first starting up a business, many new businesses opt for the cheaper hosted option. With no initial capital outlay, a hosted communication service can be a great way to save on communication costs. When first starting out, expert advice on up to date business telephone communications will be an invaluable way to utilise and maximise your unified communications.

This post was written by Amy Fowler on behalf of Maintel. Amy writes on technology subjects, she is particularly interested in how technology impacts on modern businesses.

Source: http://inkjam.blogspot.com/2011/06/unified-communications-future-of.html

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